Tenerife

General / Payment Conditions

Complete the enrolment on-line form on our web page https://www.cervantes.to/tenerife/enrollment.html
Once we have received this enrolment form we will send you an invoice and payment details by email. You will be able to pay by bank transfer or credit card.

To confirm your booking a deposit of 250 euros deductable from the total (NON REFUNDABLE) must be paid. This deposit is not an additional cost. The remaining fees must be paid 2 weeks before your arrival.

On receipt of your payment we will reserve, on your behalf with the school service provider, your course (and accommodation if you had booked accommodation).
You will receive confirmation by e-mail of your course as well as detailed information for your journey and stay.

Approximately 2 weeks before the course starts, and once full payment has been received, the school service provider will send you the accommodation address and the map location.

Payment: Please note payments are only accepted in € (Euros). All bank charges will be your responsibility. In the case whereby the bank charges us a commision for receipt of your payment, we reserve the right to charge you this sum on your arrival.

Enrolment cancellations / Refunds

Credit Notes

Exceptional circumstances

Disclaimer

Cervantes & Cervantes DEBLA SL, owner of the brand “Cervantes Escuela Internacional”, in collaboration with Spanish & Internship Consultant SL, offers Spanish programs in Tenerife through the partner schools Enforex and Don Quijote. Subject to the limitations in the terms and conditions indicated in the above sections and to the extent permitted by law, we will only be liable for direct damages caused by an attributable shortcoming of our obligations with respect to our services, up to a total amount equivalent to our commission.

To the extent permitted by law, we shall not be liable for (i) any punitive and consequential loss of damages; (ii) any inaccuracy relating to the information of the partner school as made available on our platform; (iii) the services provided by the partner school or the accommodation provider or their failure to provide these services; (iv) any damages arising from the use or inability to use our website; (v) any possible changes (course, classes, accommodation) that the partner schools are obligated to make; (vi) any (personal) injury, death, property damage, or damage attributable to the partner school or accommodation provider whose services are offered via our platform, including cancellation, strikes, force majeure, or any other event out of our control. The offering of services on our website does not constitute any endorsement or recommendation of such services by Cervantes & Cervantes DEBLA SL and Spanish & Internship Consultant SL.

You acknowledge and accept the partner school is solely responsible and assumes all responsibility and liability regarding the provision of courses, activities, and accommodation. Cervantes & Cervantes DEBLA SL and Spanish & Internship Consultant SL do not act as the merchant of record and are not a (re)seller of any products or services available on our platform. Any claims related to the services provided should be made directly to the school/ accommodation provider. Cervantes & Cervantes DEBLA SL and Spanish & Internship Consultant SL are not responsible for and disclaim any liability with respect to such claims.

Jurisdiction and dispute resolution

These terms and the provision of our services shall be governed by and construed in accordance with Spanish Law. Any disputes arising from these general terms and conditions shall be exclusively submitted to the competent courts in Malaga, Spain. Notwithstanding for consumers, the law may foresee other rules regarding jurisdiction.

Service provider School general conditions

Please read the service provider School general conditions here